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How To Get Into Sales Operations With No Former Experience
Justin R. Murphy at Fleetsmith
Justin Murphy who studied History in school, and is fascinated by Roman strategy and WWII tank doctrine, didn’t see a life in Sales Operations being his next step. But by taking his love for strategy, and some awesome connections, he’s now worked in two Sales Operations roles. He was one of the first members of the Revenue Operations Team when PandaDoc was around 150 employees. Now he works as a Sales Operations Manager at Fleetsmith. Taking the SAAS company to the next level as he works to keep the entire company working smoothly.
How did you decide Sales Operations was the best role for you to begin with and how did you get started in it?
So my job is to work with our sales team and basically I help manage our sales force, our different tools. I work on their commission structures when they have an issue. I’m the guy they go to. So, I actually do not do any customer-facing phone calls. How I actually got into it is kind of interesting, because I was an athlete in school. I was rowing for the Cal team. I rowed for the US team a bunch and I won. I decided to try my hand at the Olympic team, but US rowing is not funded.
I needed a job. And how I actually got into operations is one of the guys that rowed at Cal. He…
